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Home > Blog > Microsoft Excel

Top 3 Employee Satisfaction Survey Examples

Embarking on the journey of strengthening a positive work environment, the important task is to turn the information provided by employees into invaluable insights using “Employee Satisfaction Survey Examples”.

 employee satisfaction survey examples

It’s well known that when staff is happy with their positions, they become productive and engaged. Yes, you read that right.

Successful businesses are built on the backs of a satisfied and motivated workforce. To succeed, you’ve got to embrace employee satisfaction survey examples.

A huge chunk of individuals worldwide disdain their job positions, as per Gallup. There are many justifications for why that may be the current situation on the ground.

Some staff could do without their supervisors. Others detest their team members. Other employees essentially feel detached from the company’s mission and objectives. Some individuals feel like their persistent effort is rarely appreciated and rewarded accordingly.

Others feel dispensable, while a few believe they’re under-compensated. What’s more, others don’t have confidence in their organization’s central goal or how it treats its staff.

Do you have any idea about whether your employees are happy with their positions?

If not, simply ask them directly in anonymous employee satisfaction survey examples. After gathering the data, you’ve got to make sense of it or risk analysis paralysis.

This is where instruments, such as the Likert scale creator and CSAT Bar Score Charts, come in.

If you don’t, keep reading to discover more.

In this blog, you’ll learn:

Table of Content:

  1. What is an Employee Satisfaction Survey?
  2. Why Staff Satisfaction Survey Important?
  3. Reasons For Using Staff Satisfaction Survey Example?
  4. How to Conduct a Satisfaction Survey For Employees?
  5. Best Employee Engagement Survey Questions
  6. Employee Satisfaction Survey Examples
  7. How to Visualize Employee Satisfaction Survey Sample Data?
  8. Video Tutorial: Employee Satisfaction Survey Examples
  9. What Makes a Good Employee Satisfaction Survey?
  10. Wrap Up

Before jumping right into the core of the blog, we’ll address the following question: Why Should You Use Employee Satisfaction Survey Examples??

What is an Employee Satisfaction Survey?

Definition: An employee satisfaction survey is a tool you can use to collect data about staff’s experiences and satisfaction levels.

Until recently, employee satisfaction surveys were typically a major yearly event.

However, most companies now recognize the need to improve the full employee experience. Besides, some survey exercises go beyond employee satisfaction and engagement.

Keep in mind that employee satisfaction survey questionnaires can be long, short, or in-depth. And they provide a standardized framework that you can leverage to measure and track engagement and satisfaction.

Reducing turnover and boosting satisfaction has been one of the main goals of most businesses since the 1940s.

Moreover, it’s the decade that psychologists began studying employee attitudes, satisfaction, motivation, and productivity. They also investigated how these factors, alongside issues like Analysis Paralysis, were affected by the employees’ relationship with the management.

This is the decade in which the employee satisfaction surveys came up.

However, during the 90s, it became clear that being “satisfied” wasn’t enough to motivate employees or unlock their full potential. Companies needed a new way to get into the heart of how the workforce was feeling about their workplace.

And how much effort they were prepared to invest to unlock this potential.

This connection and effort metric was named “employee engagement.” It has since become embraced industry-wide.

what is an employee satisfaction survey

You can use an employee satisfaction survey to collect data about the workforce’s engagement and satisfaction level. An employee satisfaction survey was typically a yearly event until most companies lost their best talents.

Most businesses acknowledge the need to maintain employee satisfaction. Others are advanced in such a way they go beyond satisfaction and engagement.

Yes, you read that right.

Some surveys are in-depth. They investigate goals and inner drive that pushes every team member to pursue a common objective.

Employee satisfaction survey questionnaires can be long or short, depending on the underlying goal. They can provide a standardized framework for measuring and tracking engagement.

Reducing turnover and boosting satisfaction has been a goal of most businesses since the pre-World War 2 period.

Studies about attitudes, satisfaction, motivation, and productivity of the workforce started around this time. During this era, industrial psychologists received grants to investigate how to drive more from employees in terms of productivity.

By the late 90s, it was clear that satisfaction wasn’t enough. New studies discovered a need to get to the heart of how the employees felt about their workplaces.

This was when engagement metrics were born.

In the coming section, we’ll discuss the importance of an employee satisfaction survey.

Why Staff Satisfaction Survey Important?

Staff satisfaction surveys can help your business revamp its workplace culture to attract and retain top talent.

Secondly, you can easily gain insights into the inner buttons you should push to get more from your employees. In other words, you can easily learn what motivates and pushes them to pursue a common goal.

Remember, when your staff is engaged, they’ll feel valued.

Also, they’ll believe in their tasks and go above and beyond to succeed.

They’ll even enjoy it more.

Thirdly, a staff satisfaction survey can help you reduce turnover, which is costly in the long run.

When you retain your staff, you’re retaining knowledge and investment you’ve made via training.

According to recent research by McKinsey, among the issues that employees want are teamwork, flexibility (work-from-home options), and constant support and coaching.

Let’s assume you’re thinking of putting together a staff satisfaction survey. How will you frame your questions?

We’ll walk you through the best employee engagement survey questions in the coming section.

Reasons For Using Staff Satisfaction Survey Example?

Following are the reasons why the staff satisfaction survey examples matter to you.

  • Staff satisfaction survey drives business productivity

When your staff is engaged, they’ll feel valued.

Yes, you read that right.

Also, they’ll believe in their tasks and go above and beyond to succeed. Besides, they’ll even enjoy it more.

  • Reduce employee turnover:

When you retain your staff, you’re retaining the following:

  • Knowledge
  • Investment
  • Value that employees bring to the business.

Among the issues that employees want in a company is:

  • Teamwork culture
  • Flexible working conditions
  • Constant support

A staff satisfaction survey example can provide you with insights into how to make the workplace productive for everyone.

  • Transform the workplace into a happy station

A proactive and conducive environment promotes creativity and cooperation among staff.  If you’re getting continuous feedback from your staff, you can optimize the landscape for everyone to thrive.

In the coming section, we’ll address the following question: what questions are asked in staff satisfaction surveys?

How to Conduct a Satisfaction Survey For Employees?

In this section, we’ll use one of the freemium tools for creating sharable and engaging surveys Google Forms.

Let’s dive in.

  • Open Google Forms and click the Blank button.
click the Blank button
  • Write your question in the Untitled Question box, as shown below.
  • Click the Add Option button to add answer options in your Google Forms.
Google Forms for the survey results
  • To add more questions, click the + icon highlighted below.
Google question Forms

Google Forms provides a quick and innovative way to gather your target market’s sentiments.

It has many options, from a one-question to a long multi-section survey.

Secondly, Google Forms is a quicker alternative to asking questions via email. And it’s loaded with all the standard survey fields, such as dropdowns and multiple-choice questions, to gather more data.

Use Google Forms to obtain feedback and sentiments.

Start by stating your objective.

Then create survey questions that are aligned with your key goal.

Let’s assume you’ve created a Google Forms survey to gather the opinions of your employees. And now, your goal is to share the form with all the employees.

Follow the easy steps below.

  • Click the Send button to share your form with the intended audience.
click the Send button
  • Generate a URL and share it on your social media channels.
generate URL
  • Click the Google Sheets icon, as shown.
click google sheets icon
  • The results will be exported to Google Sheets.
export results to google sheets

Best Employee Engagement Survey Questions

Avoid sprinkling business jargon into the questions, especially when putting together an employee survey.

Why?

You want to communicate with employees directly and honestly. And this is true, especially if you elicit answers that reflect their plight.

We’ve split these questions into three categories to make things easier. These questions should touch on three areas, namely:

  • Workplace culture
  • Management
  • Actual job performance

Look at the table below. It has all the ideal questions you should include in your employee satisfaction survey example.

CATEGORY  QUESTION
Overall job satisfaction On a scale of 1 to 5, rate how you feel about your job overall.
Company’s mission How do you feel about the company’s vision and mission? Would you say it’s:

  • Extremely important
  • Important
  • Neither important nor unimportant
  • Unimportant
  • Extremely unimportant
Company culture Would you describe the company’s culture as welcoming to all people regardless of their backgrounds?
Passion for quality work What best describes your feelings about doing your job well, generally speaking?

  • Passionate
  • Good
  • Bad
  • Disgusted

In the coming section, we’ll take you through employee satisfaction survey examples. You don’t want to miss this.

Employee Satisfaction Survey Examples

  • Likert Scale Chart

employee satisfaction survey example # 1

A Likert Scale Graph is an employee satisfaction survey example chart with a psychometric scale commonly involved in visualizing questionnaire data.

You can leverage this chart to measure attitudes, knowledge, perceptions, values, and behavioral changes.

The chart is named after psychologist Rensis Likert. And is made up of two key components, namely: a scale, which emerges from collective responses. And the format responses are scored.

  • CSAT Score Survey Chart

employee satisfaction survey example # 2

The CSAT Score Survey Chart is an employee satisfaction survey sample graph you can use to uncover people who are likely to recommend your brand favorably or tarnish it.

It’s divided into three color codes:

  • The red color shows people who are dissatisfied with your brand (detractors)
  • Gray color depicts people who are yet to decide whether your brand is good or bad (neutrals)
  • The green color is made up of people who are likely to recommend your brand to their families and friends (promoters)

The final CSAT score is the difference between promoters and detractors.

  • CSAT Score Bar Chart

employee satisfaction survey example # 3

CSAT Score Bar Chart is one of the survey-based charts you can use to measure market sentiments.

Ratings on a scale from -100 (very unsatisfied) to +100 (very satisfied). The green color depicts satisfaction while the red color shows dissatisfaction.

CSAT score is based on the methodology outlined above.

How to Visualize Employee Satisfaction Survey Sample Data?

Excel is one of the most used visualization instruments.

However, the spreadsheet application lacks ready-made survey data visualization, such as Likert.

We’re not advising you to do away with Excel in favor of other expensive tools.

And this is because there’s an amazingly affordable visualization tool that comes as an add-in you can easily install in Excel. This add-in can enable you to access insightful and ready-to-go survey-based charts.

The tool is called ChartExpo.

So, what is ChartExpo?

ChartExpo is an add-in you can easily install in your Excel without needing tutorials.

With many ready-to-go charts, graphs, and maps, ChartExpo turns your complex, raw data into easy-to-interpret and visually appealing survey-based diagrams that tell data stories in real time.

More benefits

  • ChartExpo is a software-as-a-service (SaaS) product, which makes it extremely light. You have a 100% guarantee that your Excel won’t be slowed down.
  • You can export your charts and graphs in JPEG, PDF, SVG, and PNG formats.
  • ChartExpo add-in is only $10 a month after the end of the trial period.

In the coming section, we’ll take you through how to visualize the employee satisfaction survey sample data.

Example

This section will use a CSAT Score Survey Chart to visualize the tabular data below.

You don’t want to miss this if your goal is to take your survey data storytelling to the next level.

Question Ratings Feedback
Do you feel like you have a good work-life balance working for our company? 0 10
Do you feel like you have a good work-life balance working for our company? 1 45
Do you feel like you have a good work-life balance working for our company? 2 61
Do you feel like you have a good work-life balance working for our company? 3 80
Do you feel like you have a good work-life balance working for our company? 4 123
Do you feel like you have a good work-life balance working for our company? 5 75
Do you feel like you have a good work-life balance working for our company? 6 41
Do you feel like you have a good work-life balance working for our company? 7 88
Do you feel like you have a good work-life balance working for our company? 8 45
Do you feel like you have a good work-life balance working for our company? 9 234
Do you feel like you have a good work-life balance working for our company? 10 309
  • To install ChartExpo into your Excel, click this link.
  • Open the worksheet and click the Insert button to access the My Apps option.
insert chartexpo in excel
  • Select ChartExpo add-in and click the Insert button.
open chartexpo in excel
  • Once ChartExpo is loaded, you will see a list of charts.
list of charts in excel
  • Look for the “CSAT Score Survey Chart” in the list of charts.
search csat score chart in excel
  • Select the data in the worksheet and click the Create Chart From Selection button, as shown above.
create csat score chart in excel
  • Check out the final chart.
final employee satisfaction survey examples

Video Tutorial: Employee Satisfaction Survey Examples

In the following video, we will show you how to Visualize Employee Satisfaction Examples results in a few clicks without any coding.

What Makes a Good Employee Satisfaction Survey?

  • Provides anonymity

A good employee satisfaction survey should allow anonymity to boost response rates.

If you ask your employees how they’re doing in person, they’re likely to say “just fine” and not much else. Your survey should uphold confidentiality as a requirement.

  • Your staff will be engaged and more productive

The result of a good employee survey is an increase in productivity. If employees understand you care, they’re likely to be engaged and attached to your strategic goals.

Employee Satisfaction Survey Example: FAQs

What is the purpose of an employee satisfaction survey?

An employee satisfaction survey is a tool you can use to collect data about staff’s experiences and satisfaction levels.

Until recently, employee satisfaction surveys were typically a major yearly event.

However, most companies now recognize the need to improve the full employee experience. Some survey exercises go beyond employee satisfaction and engagement into finer details that can boost productivity.

What is an employee satisfaction questionnaire?

An employee satisfaction survey questionnaire is a set of questions you can use to collect data from staff to elevate satisfaction levels.

The tool allows you to communicate with employees directly and honestly.

Protip: Avoid using business jargon in the questions, especially when creating an employee satisfaction survey.

What is the role of an employee satisfaction survey?

You can use an employee satisfaction survey to collect data about the workforce’s experience and satisfaction level.

Employee satisfaction surveys were typically yearly until companies lost their best talents. Most businesses acknowledge the need to maintain employee satisfaction.

If your goal is to reduce the turnover rate, conduct surveys regularly.

Wrap Up

It’s well known that when staff are happy with their positions, they become productive and engaged.

Yes, you read that right.

Successful businesses are built on the backs of a satisfied and motivated workforce. To succeed, you’ve got to embrace employee satisfaction survey examples.

A huge chunk of individuals worldwide disdain their job positions, as per Gallup. There are many justifications for why that may be the current situation on the ground.

Some staff could do without their supervisors. Others detest their team members. Other employees essentially feel detached from the company’s mission and objectives. Some individuals feel like their persistent effort is rarely appreciated and rewarded accordingly.

Others feel dispensable, while a few believe they’re under-compensated. What’s more, others don’t have confidence in their organization’s central goal or how it treats its staff.

Do you have any idea about whether your employees are happy with their positions?

If not, simply ask them directly in anonymous employee satisfaction surveys. After gathering the data, you’ve got to make sense of it or risk analysis paralysis.

How much did you enjoy this article?

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