It’s well known that when staff are happy with their positions, they become productive and engaged.
Yes, you read that right.
Successful businesses are built on the backs of a satisfied and motivated workforce. To succeed, you’ve got to embrace employee satisfaction surveys.
A huge chunk of individuals worldwide disdains their job positions, as per Gallup. There are many justifications for why that may be the current situation on the ground.
Some staff could do without their supervisors. Others detest their team members. Other employees essentially feel detached from the company’s mission and objectives. Some individuals feel like their persistent effort is rarely appreciated and rewarded accordingly.
Others feel dispensable, while a few believe they’re under-compensated. What’s more, others don’t have confidence in their organization’s central goal or how it treats its staff.
Do you have any idea about whether your employees are happy with their positions?
If not, simply ask them directly in anonymous employee satisfaction surveys. After gathering the data, you’ve got to make sense of it or risk analysis paralysis.
This is where instruments, such as Likert and CSAT Bar Score Charts, come in.
You’ll never find the employee satisfaction survey-oriented charts mentioned above in Excel.
Did you know you can access these charts in your Excel by installing a particular add-in that’s easy to install?
If you don’t, keep reading to discover more.
In this blog, you’ll learn:
Before jumping right into the core of the blog, we’ll address the following question: What is an Employee Satisfaction Survey?
An employee satisfaction survey is a tool you can use to collect data about staff’s experiences and satisfaction levels.
Until recently, employee satisfaction surveys were typically a major yearly event.
However, most companies now recognize the need to improve the full employee experience. Besides, some survey exercises go beyond employee satisfaction and engagement.
Keep in mind that employee satisfaction survey questionnaires can be long, short, or in-depth. And they provide a standardized framework that you can leverage to measure and track engagement and satisfaction.
Reducing turnover and boosting satisfaction has been one of the main goals of most businesses since the 1940s.
Moreover, it’s the decade that psychologists began studying employee attitudes, satisfaction, motivation, and productivity. They also investigated how they were affected by the employees’ relationship with the management.
This is the decade in which the employee satisfaction surveys came up.
However, during the 90s, it became clear that being “satisfied” wasn’t enough to motivate employees or unlock their full potential. Companies needed a new way to get into the heart of how the workforce was feeling about their workplace.
And how much effort they were prepared to invest to unlock this potential.
This connection and effort metric was named “employee engagement.” It has since become embraced industry-wide.
So, why does the employee satisfaction survey matter to you?
When your staff is engaged, they’ll feel valued.
Yes, you read that right.
Also, they’ll believe in their tasks and go above and beyond to succeed. Besides, they’ll even enjoy it more.
When you retain your staff, you’re retaining the following:
Among the issues that employees want in a company is:
An employee satisfaction survey example can provide you with insights into how to make the workplace productive for everyone.
A proactive and conducive environment promotes creativity and cooperation among staff. If you’re getting continuous feedback from your staff, you can optimize the landscape for everyone to thrive.
In the coming section, we’ll address the following question: what questions are asked in employee satisfaction surveys?
Avoid sprinkling business jargon into the questions, especially when putting together an employee satisfaction survey.
Why?
You want to communicate with employees directly and honestly. And this is true, especially if you elicit answers that reflect their plight.
We’ve split these questions into three categories to make things easier. These questions should touch on three areas, namely:
Look at the table below. It has all the ideal questions you should include in your employee satisfaction survey example.
| CATEGORY | QUESTION |
| Overall job satisfaction | On a scale of 1 to 5, rate how you feel about your job overall. |
| Company’s mission | How do you feel about the company’s vision and mission? Would you say it’s:
|
| Company culture | Would you describe the company’s culture as welcoming to all people regardless of their backgrounds? |
| Passion for quality work | What best describes your feelings about doing your job well, generally speaking?
|
In the coming section, we’ll address the following question: what makes a good employee satisfaction survey?
A good employee satisfaction survey should allow anonymity to boost response rates.
If you ask your employees how they’re doing in person, they’re likely to say “just fine” and not much else. Your survey should uphold confidentiality as a requirement.
The result of a good employee survey is an increase in productivity. If employees understand you care, they’re likely to be engaged and attached to your strategic goals.
In the coming section, we’ll take you through employee satisfaction survey examples. You don’t want to miss this.
A Likert Scale Graph is an employee satisfaction survey example chart with a psychometric scale commonly involved in visualizing questionnaire data.
You can leverage this chart to measure attitudes, knowledge, perceptions, values, and behavioral changes.
The chart is named after psychologist Rensis Likert. And is made up of two key components, namely: a scale, which emerges from collective responses. And the format responses are scored.
The CSAT Score Survey Chart is an employee satisfaction survey example graph you can use to uncover people who are likely to recommend your brand favorably or tarnish it.
It’s divided into three color codes:
The final CSAT score is the difference between promoters and detractors.
CSAT Score Bar Chart is one of the employee satisfaction survey-based charts you can use to measure market sentiments.
Ratings on a scale from -100 (very unsatisfied) to +100 (very satisfied). The green color depicts satisfaction while the red color shows dissatisfaction.
CSAT score is based on the methodology outlined above.
Excel is one of the most-used visualization instruments.
However, the spreadsheet application lacks ready-made employee satisfaction survey data visualization charts, such as Likert.
We’re not advising you to do away with Excel in favor of other expensive tools.
And this is because there’s an amazingly affordable visualization tool that comes as an add-in you can easily install in Excel. This add-in can enable you to access insightful and ready-to-go employee satisfaction survey-based charts.
The tool is called ChartExpo.
So, what is ChartExpo?
ChartExpo is an add-in you can easily install in your Excel without needing tutorials.
With many ready-to-go charts, graphs, and maps, the ChartExpo turns your complex, raw data into easy-to-interpret and visually appealing employee satisfaction survey-based diagrams that tell data stories in real-time.
More benefits
In the coming section, we’ll take you through how to analyze employee satisfaction survey data in Excel.
This section will use a CSAT Score Survey Chart to visualize the tabular data below.
You don’t want to miss this if your goal is to take your survey data storytelling to the next level.
| Question | Ratings | Feedback |
| Do you feel like you have a good work-life balance working for our company? | 0 | 10 |
| Do you feel like you have a good work-life balance working for our company? | 1 | 45 |
| Do you feel like you have a good work-life balance working for our company? | 2 | 61 |
| Do you feel like you have a good work-life balance working for our company? | 3 | 80 |
| Do you feel like you have a good work-life balance working for our company? | 4 | 123 |
| Do you feel like you have a good work-life balance working for our company? | 5 | 75 |
| Do you feel like you have a good work-life balance working for our company? | 6 | 41 |
| Do you feel like you have a good work-life balance working for our company? | 7 | 88 |
| Do you feel like you have a good work-life balance working for our company? | 8 | 45 |
| Do you feel like you have a good work-life balance working for our company? | 9 | 234 |
| Do you feel like you have a good work-life balance working for our company? | 10 | 309 |
In the following video, we will show you how Visualize Employee Satisfaction results in Excel in a few clicks without any coding.
An employee satisfaction survey is a tool you can use to collect data about staff’s experiences and satisfaction levels.
Until recently, employee satisfaction surveys were typically a major yearly event.
However, most companies now recognize the need to improve the full employee experience. Some survey exercises go beyond employee satisfaction and engagement into finer details that can boost productivity.
An employee satisfaction questionnaire is a set of questions you can use to collect data from staff with the view of improving working conditions. The tool allows you to communicate with employees directly and honestly.
Avoid sprinkling business jargon into the questions when putting together an employee satisfaction survey.
It’s well known that when staff are happy with their positions, they become productive and engaged.
Yes, you read that right.
Successful businesses are built on the backs of a satisfied and motivated workforce. To succeed, you’ve got to embrace employee satisfaction surveys.
A huge chunk of individuals worldwide disdains their job positions, as per Gallup. There are many justifications for why that may be the current situation on the ground.
Some staff could do without their supervisors. Others detest their team members. Other employees essentially feel detached from the company’s mission and objectives. Some individuals feel like their persistent effort is rarely appreciated and rewarded accordingly.
Others feel dispensable, while a few believe they’re under-compensated. What’s more, others don’t have confidence in their organization’s central goal or how it treats its staff.
Do you have any idea about whether your employees are happy with their positions?
If not, simply ask them directly in anonymous employee satisfaction surveys. After gathering the data, you’ve got to make sense of it or risk analysis paralysis.
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