• Home
  • Install
    • ChartExpo for Google Sheets
    • ChartExpo for Microsoft Excel
    • ChartExpo for Power BI
  • Charts
    • Chart type
      • Box and Whisker Plot
      • Clustered Bar Chart
      • Clustered Column Chart
      • Comparison Bar Chart
      • Control Chart
      • CSAT Score Bar Chart
      • CSAT Score Survey Chart
      • Dot Plot Chart
      • Double Bar Graph
      • Funnel Chart
      • Gauge Chart
      • Likert Scale Chart
      • Matrix Chart
      • Multi Axis Line Chart
      • Overlapping Bar Chart
      • Pareto Chart
      • Radar Chart
      • Radial Bar Chart
      • Sankey Diagram
      • Scatter Plot Chart
      • Slope Chart
      • Sunburst Chart
      • Tornado Chart
      • Waterfall Chart
      • Word Cloud
    • Chart category
      • Bar Charts
      • Circle Graphs
      • Column Charts
      • Combo Charts
      • Comparison Charts
      • Line Graphs
      • PPC Charts
      • Sentiment Analysis Charts
      • Survey Charts
  • Gallery
  • Videos
  • Pricing
  • Contact Us
  • FAQs
  • Blog

Get a reward

Categories
All Data Visualizations Data Analytics Data Stories
Add-ons
  • Google Sheets
  • Microsoft Excel
  • Power BI
All Data Visualizations Data Analytics
Data Stories
  • Healthcare
Add-ons
  • Google Sheets
  • Microsoft Excel
  • Power BI

We use cookies

This website uses cookies to provide better user experience and user's session management.
By continuing visiting this website you consent the use of these cookies.

Ok

ChartExpo Survey



Home > Blog > Data Visualization > Add-ons > Microsoft Excel >

How to Create and Analyze Pulse Survey With Examples?

Pulse Surveys are arguably the best surveys to conduct if your goal is to get a snapshot or ‘pulse’ of a situation.

pulse survey examples

By regularly conducting Pulse Surveys, you can easily track trends and identify changes in attitudes, behaviors, or other factors relevant to your business.

Besides, Pulse Surveys can help you to measure satisfaction levels among employees, customers, stakeholders, etc.

This can help you understand how well you’re meeting the needs of these groups.

CSAT Score Survey Chart is one of the tested and proven charts for visualizing Pulse Surveys responses to create a compelling data story.

Table of Content:

  1. What is a Pulse Survey?
  2. How to Conduct a Pulse Survey?
  3. How to Visualize Pulse Survey Data in Excel?
  4. How to Analyze Pulse Survey Results?
  5. Advantages and Disadvantages of a Pulse Survey
  6. Best Practices of a Pulse Survey
  7. Wrap Up

What is a Pulse Survey?

A pulse survey is a type of survey you can use to gather information about a particular topic or issue quickly.

This survey type is typically shorter and more focused than other surveys. And is often conducted using online survey tools or email.

Pulse survey examples can help you to gather timely, specific information about a particular topic or issue.

For example, you might conduct a pulse survey to gather feedback about a new product, gauge employee satisfaction, or assess the impact of a recent policy change.

Pulse survey examples are often conducted regularly, monthly or quarterly to track patterns and trends over time.

This survey type can also be conducted ad hoc to gather information about a specific event or issue.

One of the key strengths of pulse survey examples is that they allow you to gather valuable feedback and insights quickly.

Pulse surveys are less time-consuming for respondents to complete, which can increase response rates.

Overall, pulse surveys come in handy, especially if you’re looking to gather information about a specific topic or issue quickly.

In the coming section, we’ll show you how to conduct a Pulse Survey.

How to Conduct a Pulse Survey?

Check out the below steps to conduct a pulse survey.

  1. Define your goals

Clearly define the purpose of the pulse survey and what you hope to learn.

This will help you determine the right questions to ask and the appropriate sample size.

  1. Choose a survey tool

There’re many online tools available for creating and administering pulse survey examples, such as Microsoft and Google Forms.

Select a tool that is easy to use and allows you to customize your survey as needed.

  1. Develop your pulse survey questionnaire

Carefully craft your questions to ensure that they are clear and unbiased. Avoid leading or ambiguous questions.

  1. Determine your pulse survey sample size

Determine how many people you need to survey to get a representative sample.

Consider factors such as the population size, the level of precision you need, and the level of confidence you want to have in your final insights.

  1. Recruit target respondents

Use your sample size to determine how many participants you need.

And then, use email, social media, or other methods to recruit people to participate in your pulse survey.

  1. Administer the survey

Use your chosen survey tool to administer the survey to your target audience.

Be sure to follow any instructions or guidelines provided by the tool.

  1. Analyze the results

Once you have collected all your pulse survey responses, analyze the data to see what insights you can glean.

This may involve creating charts, such as CSAT Score Survey Chart.

  1. Share the results

Once you have analyzed the results, share them with relevant stakeholders.

You can use the insights to inform decision-making and strategy.

Keep reading because, in the coming sections, we’ll take you through easy-to-follow pulse survey examples.

How to Visualize Pulse Survey Data in Excel?

Microsoft Excel lacks a CSAT Score Survey Chart for visualizing pulse survey responses.

You don’t have to discard the spreadsheet application.

We recommend you install the ChartExpo add-in to access a ready-made and visually stunning CSAT Score Survey Chart for visualizing survey data.

ChartExpo is an add-in you can install in Microsoft Excel to access CSAT Score Survey Chart and many other charts too.

You can create a chart in minutes with ChartExpo. Besides, it has more formatting capabilities to ensure your charts and graphs align with your needs and preferences.

The ChartExpo add-in costs $10 a month, less than what you would spend at Starbucks.

In the coming section, we’ll show you how to visualize survey responses using ChartExpo’s CSAT Score Survey Chart.

Example

This section will use a CSAT Score Survey Chart to visualize the survey responses below.

You don’t want to miss this.

Question Rating Responses
How happy are you at work? 0 10
How happy are you at work? 1 45
How happy are you at work? 2 61
How happy are you at work? 3 80
How happy are you at work? 4 23
How happy are you at work? 5 75
How happy are you at work? 6 41
How happy are you at work? 7 88
How happy are you at work? 8 45
How happy are you at work? 9 334
How happy are you at work? 10 309
  • To get started with ChartExpo, install ChartExpo in Excel.
  • To use ChartExpo after installation, select My Apps from the INSERT menu.
insert chartexpo in excel
  • Select ChartExpo from My Apps and choose Insert.
open chartexpo in excel
  • Once ChartExpo is loaded. Click on “CSAT Score Survey Chart” from the list of charts.
search csat score chart in excel
  • Click “Create Chart From Selection” after selecting the data from the sheet.
create CSAT Score Survey chart in excel
  • Final CSAT Score Survey Chart will look like as follows.
what is a pulse survey examples

Insights

  • 58% of employees indicated that they are satisfied with work.
  • Other 30% are not satisfied with work and 12% remaining neutral which mean neither they are satisfied with work nor dissatisfied with it.
  • Your CSAT Score is 28 which come after subtracting 30 (detectors) from 58 (promoters).

How to Analyze Pulse Survey Results?

You should use a CSAT Score Survey Chart to visualize your responses. And this is because the chart can help you to measure the level of satisfaction with a particular issue or product.

The chart can help you pinpoint the promoters and distractors.

Promoters are likely to recommend your brand to their families and friends. On the other hand, distractors are the unsatisfied ones. They’re likely to give negative views that may sink your brand.

The promoters are highlighted in green while the detractors are depicted in red.

The gray zone is made up of the neutrals.

Advantages and Disadvantages of a Pulse Survey

Check out some advantages and disadvantages of pulse surveys below:

Advantages

Check out the benefits of using pulse survey examples below.

  • Quick and easy to administer

Pulse surveys are typically shorter and more focused than other surveys. This makes them quick and easy to administer.

This means you can quickly gather valuable feedback and insights without requiring much time and effort from respondents.

  • Timely feedback

Pulse survey examples are designed to gather timely feedback.

You can use the results to inform decision-making and strategy in real-time. This can be especially useful in fast-paced environments where quick action is required.

  • Cost-efficient

Because pulse surveys are shorter and easier to administer than other types of surveys, they are often more cost-efficient.

This means you can gather valuable insights without having to invest a lot of time and resources.

  • Improve communication

Pulse surveys can help you improve communication by giving your team an opportunity to provide feedback and have their voices heard.

This can foster a more open, collaborative work environment and help build trust.

  • Track changes and trends

Pulse survey examples can be conducted regularly, such as monthly or quarterly.

This means you can easily track changes and trends over time, which may not be apparent in a single survey.

  • Identify areas for improvement

Pulse surveys can help you identify areas where improvements are needed, such as employee dissatisfaction or inefficiencies in processes.

This means you can easily address problems before they become more significant issues.

To sum up, pulse survey examples are a valuable tool, especially if you’re looking to gather feedback and insights quickly.

They can help improve communication, track changes and trends, and identify areas for improvement, all while being quick and cost-efficient too.

Disadvantages:

  • Limited scope

Because pulse surveys are shorter and simpler than other types of surveys, they can only cover a limited number of topics.

This means that they are not suitable for gathering in-depth data on complex issues.

  • Limited statistical power

Because pulse surveys have smaller sample sizes than other surveys, they may have inaccurate insights.

This implies that they may be unable to detect small differences or changes in the data.

  • Limited ability to drill down

Because pulse surveys are shorter and simpler, they may not allow you to drill down into the data to get a deeper understanding of specific issues.

  • Limited context

Because pulse surveys are conducted frequently, they may not provide enough context to understand the data fully.

For instance, if you’re tracking employee satisfaction over time, a single pulse survey may not provide enough context to understand why satisfaction is increasing or declining.

Best Practices of a Pulse Survey

  • Determine your objectives

Clearly define what you hope to learn from the pulse survey.

This will help you craft appropriate questions and determine the most appropriate sample size and frequency for the survey.

  • Keep it short and simple

Pulse surveys should be brief and focused on a specific issue or topic. Avoid asking too many questions or including unnecessary information.

  • Use clear and concise questions

Use simple, straightforward questions that are easy to understand.

Avoid using jargon or technical language that may be confusing to some respondents.

  • Use open-ended questions sparingly

Open-ended questions can be useful for gathering in-depth feedback.

But they can also be time-consuming for both the respondents and the survey team. Use open-ended questions sparingly and consider using a rating scale or Likert Scale questions.

  • Use appropriate response scales

Use appropriate response scales for each question.

For example, if you are asking about satisfaction, you may want to use a CSAT Score.

  • Use anonymous surveys

Consider using anonymous pulse surveys to encourage candid responses.

This can be especially important if you’re asking sensitive or personal questions.

  • Use appropriate software or tools

Use appropriate tools to administer the pulse survey.

We recommend you take advantage of freemium tools, such as Microsoft and Google Forms, to gather data.

  • Analyze and act on the data

Once you have collected the data, visualize it using charts, such as CSAT Score Survey Charts, to identify trends, patterns, and areas for improvement.

Use the resulting insights to inform your decision-making.

FAQs:

What is a Pulse Survey?

A pulse survey is a type of survey you can use to gather information about a particular topic or issue quickly.

This survey type is shorter and more focused. Pulse surveys can help you to gather timely, specific information about a particular topic or issue.

Why should I use a Pulse Survey?

Pulse surveys are typically shorter and more focused than other types of surveys. This makes them quick and easy to administer.

This means you can quickly gather valuable feedback and insights without requiring much time and effort from respondents.

Wrap Up

Pulse Surveys are arguably the best surveys to conduct if your goal is to get a snapshot of a situation

You can easily track trends over time and identify changes in attitudes, behaviors, or other factors relevant to your business using this survey type.

It can also help you measure satisfaction levels among employees, customers, stakeholders, etc. This can help you understand how well you’re meeting the needs of these groups.

CSAT Score Survey Chart is one of the tested and proven charts for visualizing Pulse Surveys responses to create a compelling data story.

Microsoft Excel lacks CSAT Score Survey Chart for visualizing pulse survey data.

So, what’s the solution?

We recommend you install an add-in, such as ChartExpo, to access a ready-made CSAT Score Survey Chart.

ChartExpo is an Excel add-in loaded with ready-to-use charts and graphs.

Sign up for a 7-day free trial today to access a ready-made and visually stunning CSAT Score Survey Chart for your upcoming pulse surveys.

How much did you enjoy this article?

chartexpo ad

Get a reward

chartexpo ad
123991

Related articles

next previous
Microsoft Excel11 min read

Decoding Differences: Google Forms Vs. Microsoft Forms

Click learn more about Google Forms vs. Microsoft Forms differences. Also, we’ll take you through when to choose Microsoft Forms vs. Google Forms.

Microsoft Excel9 min read

Enhance Your Market Research Using Report Templates in Excel

What is a market research report template? Click here to learn how to create a market research report using Google Forms and analyze the data.

Microsoft Excel9 min read

Competitive Analysis Examples in Excel for Your Next Project

Learn how to analyze your competitors with these competitive analysis examples. Discover the benefits of competitive analysis and how to do it in Excel.

Microsoft Excel18 min read

Likert Scale: Definition, Examples, and Analysis

Click here to learn everything you need to know about Likert Scale. Its definition, examples, types, questions, advantages and how to create & analyze Likert scale data for your surveys.

Microsoft Excel8 min read

Why Customer Satisfaction Index is Important?

Click here to learn what the customer satisfaction index is and its importance. Also, learn how to calculate and visualize it using charts in Excel.

ChartExpo logo

Turn Data into Visual
Stories

CHARTEXPO

  • Home
  • Gallery
  • Videos
  • Pricing
  • Contact us
  • FAQs
  • Privacy policy
  • Terms of Service
  • Sitemap

INSTALL

  • ChartExpo for Google Sheets
  • ChartExpo for Microsoft Excel
  • ChartExpo for Power BI

CATEGORIES

  • Bar Charts
  • Circle Graphs
  • Column Charts
  • Combo Charts
  • Comparison Charts
  • Line Graphs
  • PPC Charts
  • Sentiment Analysis Charts
  • Survey Charts

TOP CHARTS

  • Sankey Diagram
  • Likert Scale Chart
  • Comparison Bar Chart
  • Pareto Chart
  • Funnel Chart
  • Gauge Chart
  • Radar Chart
  • Radial Bar Chart
  • Sunburst Chart
  • see more
  • Scatter Plot Chart
  • CSAT Score Bar Chart
  • CSAT Score Survey Chart
  • Dot Plot Chart
  • Double Bar Graph
  • Matrix Chart
  • Multi Axis Line Chart
  • Overlapping Bar Chart
  • Control Chart
  • Slope Chart
  • Clustered Bar Chart
  • Clustered Column Chart
  • Box and Whisker Plot
  • Tornado Chart
  • Waterfall Chart
  • Word Cloud
  • see less

RESOURCES

  • Blog
  • YouTube
SIGN UP FOR UPDATES

We wouldn't dream of spamming you or selling your info.

© 2023 ChartExpo, all rights reserved.