Analyzing & Interpreting Survey Data Using 6-Point Likert Scale

Analyzing survey responses for in-depth insights shouldn’t be an Achilles heel for you.

Or time-consuming.

Survey data is not that straightforward. It may have textual and numerical data. This requires you to change your strategy during the analysis stage.

We recommend you use a 6-point Likert Scale Chart in this phase.

This visualization is popular among seasoned data visualization experts. And this is because it’s remarkably easy to read and interpret, as you shall see later.

Excel lacks ready-to-go, easy-to-read, and insightful 6-point Likert Scale Charts.

Don’t do away with your Microsoft Excel.

Yes, you read that right.

We recommend installing third-party app (add-ins) to access ready-made and easy-to-decode 6-point Likert Scale Charts.

You don’t want to miss this.

In this blog, you’ll learn:

• What is a 6-point Likert Scale?
• How to plot a 6-point Likert Scale Chart?
• 6-point Likert Scale examples in survey.
• 6-point Likert Scale analysis in Excel.
• The tested add-in you can install in Excel to access ready-to-go and visually stunning 6-point Likert Scale Charts.

Before jumping into the how-to guide, we’ll address the following question: what is a 6-point Likert Scale

What is a 6-point Likert Scale?

A 6-point Likert Scale offers you 6 different options for every question.

This chart can help you narrow your target market’s feelings and opinions.

Check out the 6-point Likert Scale examples for survey below.

6-point Likert Scale Examples for Survey

We’ve listed practical examples below to help you get started quickly.

Let’s dive in.

How often do you take bath with our shower gel?

• Never
• Rarely
• Occasionally
• Sometimes
• Usually
• Every Time

Do you recommend our brand to your friends and family members?

• Never
• Rarely
• Occasionally
• Sometimes
• Usually
• Every Time

How is our new pasta sauce?

• Totally unacceptable
• Unacceptable
• Slightly unacceptable
• Slightly acceptable
• Acceptable
• Totally acceptable

You love the new features in our customer relationship management (CRM) software.

• Strongly Disagree
• Disagree
• Somewhat Disagree
• Somewhat Agree
• Agree
• Strongly Agree

In the ensuing section, we’ll take you through a 6-point Likert Scale analysis in Excel.

You don’t want to skip this.

How to Conduct a 6-point Likert Scale Analysis in Excel?

Start by visualizing your data using a Likert Scale Chart.

We’ll show you this part in the upcoming section.

The minimalist design of the Likert Scale Chart implies your analysis will always be straightforward.

That said, there’re key nuggets of information to check for in your 6-point Likert Scale visualization. They’ll help you focus on the hidden insights into your data.

• Overall rating

We recommend you start with the overall rating for your survey topic.

Accessing this insight may require you to visualize your data with Likert.

• Urgent issues

Positive sentiments are desirable everywhere.

Who doesn’t like to be recognized for an accomplishment?

It really motivates when the audience gives you a big signature of approval. On the other hand, the negative rating shows very important insights.

Essentially, you can learn what needs to be improved to increase customer satisfaction.

Ideally, the urgent issue is the red zone, which screams problems or danger. The second most important zone is the neutral (gray zone), as you shall see later.

• Take note of neutral responses

We recommend you take note of the gray area-neutral sentiments.

It’s very easy to ignore this part.

This middle ground is incredibly crucial. You want to know why people are sitting on the fence. Once you know their key concerns, create strategies to tilt them to the green zone—your side.

So, how can you plot a 6-point Likert Scale chart?

How to Create a 6-Point Likert Scale Chart in Excel?

Excel is one of the popular visualization tools among business owners. But it lacks ready-made Likert Scale Charts with up to 6 levels.

We’re not advising you to do away with Excel. 

There’s an amazingly affordable tool that comes as an add-in you can easily install in Excel to access ready-to-go 6-point Likert Scale Charts.

The application is called ChartExpo.

What is ChartExpo?

ChartExpo is an add-in you can easily install in your Excel to access a ready-made and visually appealing 6-point Likert Scale.

Features and Benefits

• ChartExpo has an ultra-friendly user interface (UI) to save your precious time.
• You can turn overwhelming tables and spreadsheets into ready-made and visually stunning charts and graphs with just a few clicks.
• ChartExpo has a 7-day trial, which is free. So, if you’re unsatisfied with the data visualization add-in within a week, you can easily opt within minutes.

Example

This section will use a Likert Scale Chart to display insights into the survey responses below.

Let’s get started.

Questions	Points	Rating
The software I wanted was easy to find	1	324
The software I wanted was easy to find	2	176
The software I wanted was easy to find	3	230
The software I wanted was easy to find	4	270
The software I wanted was easy to find	5	0
The software I wanted was easy to find	6	138
The checkout process was easy	1	186
The checkout process was easy	2	176
The checkout process was easy	3	230
The checkout process was easy	4	270
The checkout process was easy	5	0
The checkout process was easy	6	138
The software solved my needs	1	186
The software solved my needs	2	176
The software solved my needs	3	500
The software solved my needs	4	5
The software solved my needs	5	100
The software solved my needs	6	146
I am happy with my purchase	1	116
I am happy with my purchase	2	420
I am happy with my purchase	3	320
I am happy with my purchase	4	290
I am happy with my purchase	5	47
I am happy with my purchase	6	30

To get started with ChartExpo in Excel, follow the steps below:

• Open your Excel application.
• Open the worksheet and click the Insert button to access the My Apps option.

• Select ChartExpo add-in and click the Insert button.

• Look for the “Likert Scale Chart” in the list of charts.
• Once the Likert Scale Chart pops up, click on its icon to get started.

• Highlight your data and click the Create Chart From Selection button, as shown below.

• To access a 6-Point Likert Chart, click the Settings buttons.
• Once the Chart Settings button shows, click the Scale Type.
• Click the Select Scale box and select #6, as shown below.
• Click the Apply button to preserve your changes.

• After adding heading, check out the final chart below.

The chart has 6 different emojis to capture up to 6 levels of agreement and disagreement for every survey question.

FAQs:

What is a 6-point Likert Scale?

A 6-point Likert Scale offers you 6 different answer options tied to the objective of the survey.

Survey respondents are given 6 options each time they encounter a question. This chart can help you narrow your target market’s feelings and opinions.

How is a 6-point Likert Scale different from a rating scale?

A 6-point Likert Scale Chart uses up to 6 levels of agreement/disagreement in each survey question to measure values, perception, attitudes, knowledge, and behavioral changes.

On the other hand, a rating scale is a chart you can use to visualize ratings, such as in e-commerce stores.

Wrap Up

Analyzing survey responses for in-depth insights should never be a time-consuming affair for you.

Survey data is complex and may have textual and numerical data. This calls for a change in your strategy during the analysis phase.

We recommend you use a 6-point Likert Scale Chart in this phase.

This visualization is popular among seasoned data visualization experts, especially when extracting actionable insights from survey data.