{"id":21582,"date":"2022-09-16T11:16:02","date_gmt":"2022-09-16T11:16:02","guid":{"rendered":"https:\/\/chartexpo.com\/blog\/?p=21582"},"modified":"2025-06-02T14:22:16","modified_gmt":"2025-06-02T09:22:16","slug":"how-to-analyze-questionnaire-data","status":"publish","type":"post","link":"https:\/\/chartexpo.com\/blog\/how-to-analyze-questionnaire-data","title":{"rendered":"How to Analyze Questionnaire Data? Easy-to-Follow Steps"},"content":{"rendered":"<p>Approaching your questionnaire data with the right principles in mind and charts in hand can produce compelling data stories packed with actionable insights.<\/p>\n<div style=\"text-align: center;\"><a href=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/how-to-analyze-questionnaire-data.jpg\"><img decoding=\"async\" class=\"alignnone size-full wp-image-4345\" src=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/how-to-analyze-questionnaire-data.jpg\" alt=\"How to Analyze Questionnaire Data\" width=\"650\" \/><\/a><\/div>\n<p><em>Yes, you read that right.<\/em><\/p>\n<p>Most questionnaires come jam-packed with both numerical and textual data. This calls for visualization charts specifically designed for questionnaires.<\/p>\n<p><em>This is where graphs, such as Likert and CSAT Score Charts, come in.<\/em><\/p>\n<p>These charts (mentioned above) are incredibly easy to interpret. To access ready-made survey-based charts to visualize your questionnaire data, you need a specialized tool.<\/p>\n<p><em>Why?<\/em><\/p>\n<p>Google Sheets may have a sizable library of charts for your visualization needs. However, the freemium tool lacks survey-based visualization charts, such as the Likert Scale.<\/p>\n<p>You don&#8217;t have to do away with Google Sheets. You can supercharge its usability by installing a particular add-on. This add-on will give you unlimited access to ready-made survey-based charts, such as the CSAT Score Survey Graph.<\/p>\n<p>You don&#8217;t have to worry about how to extract actionable insights from your questionnaire data.<\/p>\n<p>In this blog, you&#8217;ll learn:<\/p>\n<h3>Table of Content:<\/h3>\n<ol>\n<li><a href=\"#tb1\">What is Questionnaire Data?<\/a><\/li>\n<li><a href=\"#tb2\">Advantages of a Questionnaire Design<\/a><\/li>\n<li><a href=\"#tb3\">What are the Different Types of Questionnaire data?<\/a><\/li>\n<li><a href=\"#tb4\">Other Types of Questionnaires:<\/a><\/li>\n<li><a href=\"#tb5\">Questions to Avoid in a Questionnaire<\/a><\/li>\n<li><a href=\"#tb6\">What are the Questionnaire Methods of Data Collection?<\/a><\/li>\n<li><a href=\"#tb7\">How to Analyze Questionnaire Data?<\/a><\/li>\n<li><a href=\"#tb8\">How to Put Questionnaire Results into a Graph?<\/a><\/li>\n<li><a href=\"#wrap-up\">Wrap Up<\/a><\/li>\n<\/ol>\n<p>Before diving right into the how-to guide, we&#8217;ll address the following question: what is questionnaire data?<\/p>\n<h2 id=\"tb1\">What is Questionnaire Data?<\/h2>\n<p><strong>Definition:<\/strong> Questionnaire data is raw information gathered during a survey campaign.<\/p>\n<p>You can easily visualize this data using survey-based <a href=\"https:\/\/chartexpo.com\/blog\/types-of-charts-and-graphs\" target=\"_blank\" rel=\"noopener noreferrer\">charts and graphs<\/a> for actionable insights.<\/p>\n<p>A questionnaire contains a set of questions for gathering information from respondents through surveys. It may have both close-ended and open-ended questions.<\/p>\n<p>Open-ended questions allow respondents to explain their thoughts in detail.<\/p>\n<p>Questionnaires have numerous strengths over other forms of surveys.<\/p>\n<p>Firstly, they&#8217;re inexpensive because they do not require much of your effort, especially during distribution. Secondly, there&#8217;s less chance of bias, especially if you have straightforward questions.<\/p>\n<p>Gathering questionnaire data is time-saving and flexible. This is because questionnaires offer you a rich set of attributes to design, distribute, gather, and analyze the raw data.<\/p>\n<p>Lastly, you can easily customize a questionnaire to reflect your brand voice and image.<\/p>\n<p>Creating a questionnaire means formulating and organizing valid and reliable questions that mirror your objectives. Remember, designing a questionnaire is only one of the components of an online survey. You&#8217;re also expected to:<\/p>\n<ul>\n<li>Define the study population<\/li>\n<li>Select an appropriate sampling method<\/li>\n<li>Administer questionnaires<\/li>\n<li>Clean and analyze data for insights<\/li>\n<\/ul>\n<p>Sampling is critical in any survey exercise you conduct.<\/p>\n<p>There will always be some differences between the population and the sample. However, reducing these variances can help you avoid <a href=\"https:\/\/chartexpo.com\/blog\/sampling-bias\" target=\"_blank\" rel=\"noopener\">sampling bias<\/a>.<\/p>\n<p>The goal is to take feedback from customers regarding the product:<\/p>\n<ul>\n<li>Is the product affordable?<\/li>\n<\/ul>\n<p>The objective of the survey (below) is to gather feedback from event attendees:<\/p>\n<ul>\n<li>Was the event hall comfortable for you?<\/li>\n<\/ul>\n<p><strong>Likert Scale Chart in Power BI<\/strong><\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/D9LSFb044wI?si=fkA50nes73xI7x1O\" width=\"650\" height=\"365\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><strong>Likert Scale Chart in Microsoft Excel<\/strong><\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/TxkWv9yvkGo?si=iB2LlaCBYrjOjQui\" width=\"650\" height=\"365\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><strong>Likert Scale Chart in Google Sheets<\/strong><\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/lH7ziZplqY0?si=Ktlqvq_oK8IxqH5w\" width=\"650\" height=\"365\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2 id=\"tb2\">Advantages of a Questionnaire Design<\/h2>\n<ul>\n<li>You can easily gather a lot of data within a short time using questionnaires.<\/li>\n<li>You can easily tailor-make a questionnaire to mirror your brand voice.<\/li>\n<\/ul>\n<p>In the coming section, we&#8217;ll address the following question: what are the different types of questionnaire data<\/p>\n<h2 id=\"tb3\">What are the Different Types of Questionnaire data?<\/h2>\n<ul>\n<li>\n<h3>Open-Ended Questionnaires<\/h3>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/chartexpo.com\/blog\/what-is-an-open-ended-questionnaire\" target=\"_blank\" rel=\"noopener noreferrer\">Open-ended questions<\/a> allow your target audience to express their feelings and opinions freely in an open format.<\/p>\n<p>These questions are not based on predetermined responses. So, respondents have an opportunity to express their opinions without limits.<\/p>\n<ul>\n<li>\n<h3>Close-Ended Questionnaires<\/h3>\n<\/li>\n<\/ul>\n<p>Close-ended questions have multiple-option answers. Respondents have a single option from multiple-choice queries, also known as closed-format or closed-ended questions.<\/p>\n<p>This questionnaire type is critical, especially when conducting preliminary research on a particular problem. Fixed answers allow you to gather data for in-depth analysis. There are seven types of closed-ended questions.<\/p>\n<p><em>Let&#8217;s check them out.<\/em><\/p>\n<ul>\n<li>Likert questions<\/li>\n<li><a href=\"https:\/\/chartexpo.com\/blog\/leading-questions\" target=\"_blank\" rel=\"noopener\">Leading questions<\/a><\/li>\n<li>Bipolar questions<\/li>\n<li>Rating scale questions<\/li>\n<li>Buying propensity questions<\/li>\n<li>Importance questions<\/li>\n<\/ul>\n<h2 id=\"tb4\">Other Types of Questionnaires:<\/h2>\n<p>Besides the aforementioned categories, there are two more types of questionnaires you can use to gather data.<\/p>\n<ul>\n<li>\n<h3>Mixed questionnaires<\/h3>\n<\/li>\n<\/ul>\n<p>This questionnaire type is made up of closed and open-ended questions.<\/p>\n<ul>\n<li>\n<h3>Pictorial questionnaire<\/h3>\n<\/li>\n<\/ul>\n<p>Conversely, a pictorial questionnaire mostly uses images rather than texts to probe the respondents for answers.<\/p>\n<p>Keep reading because, in the coming section, we&#8217;ll show you how to analyze questionnaire data.<\/p>\n<h2 id=\"tb5\">Questions to Avoid in a Questionnaire<\/h2>\n<ul>\n<li>\n<h3>Hypothetical Questions<\/h3>\n<\/li>\n<\/ul>\n<p>Hypothetical questions can be misleading because they elicit fantasies and may lead to distorted insights.<\/p>\n<ul>\n<li>\n<h3>Embarrassing Questions<\/h3>\n<\/li>\n<\/ul>\n<p>Avoid embarrassing questions touching on private issues that may make respondents uncomfortable.<\/p>\n<p>In the ensuing section, we&#8217;ll address the following question: what are the main questionnaire methods of data collection?<\/p>\n<h2 id=\"tb6\">What are the Questionnaire Methods of Data Collection?<\/h2>\n<h3>Self-administered questionnaires<\/h3>\n<p>Self-administered questionnaires can be distributed on the web via email or social media.<\/p>\n<p>This questionnaire type has the following benefits:<\/p>\n<ul>\n<li>Affordable<\/li>\n<li>Easy to administer for both massive and smaller audiences<\/li>\n<li>Promotes anonymity<\/li>\n<\/ul>\n<h3>Researcher-Administered Questionnaires<\/h3>\n<p>Researcher-administered questionnaires are distributed via the following:<\/p>\n<ul>\n<li>Phone calls<\/li>\n<li>In-person meetings<\/li>\n<li>Online meetings between researchers and respondents<\/li>\n<\/ul>\n<p>In the coming section, we&#8217;ll show you how to analyze questionnaire data.<\/p>\n<div style=\"text-align: center;\"><a href=\"https:\/\/chartexpo.com\/utmAction\/MTYrYmxvZytncytjZXhwbysxMjEr\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><img decoding=\"async\" class=\"alignnone size-full wp-image-4345\" src=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/charts-generator-in-google-sheets-1.jpg\" alt=\"\" width=\"308\" height=\"143\" \/><\/a><a href=\"https:\/\/chartexpo.com\/utmAction\/MTYrYmxvZyt4bCtjZXhwbysxMjAr\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><img decoding=\"async\" class=\"alignnone size-full wp-image-4345\" src=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/charts-generator-in-excel-1.jpg\" alt=\"\" width=\"308\" height=\"143\" \/><\/a><\/div>\n<h2 id=\"tb7\">How to Analyze Questionnaire Data?<\/h2>\n<p>Until a decade ago, raw data from surveys was analyzed manually using tables, which was both tedious and inaccurate. With the rise of <a href=\"https:\/\/chartexpo.com\/blog\/self-service-analytics\" target=\"_blank\" rel=\"noopener noreferrer\">self-service analytics<\/a>, this process has become more streamlined. In today&#8217;s world, machine learning and other cutting-edge technologies, along with survey-based charts, are increasingly changing the game.<\/p>\n<p>You can now visualize your data faster and easier for actionable insights into <a href=\"https:\/\/chartexpo.com\/blog\/survey-data-collection\" target=\"_blank\" rel=\"noopener noreferrer\">survey data collected<\/a> using questionnaires.<\/p>\n<p>Below is the tested and proven blueprint we use to analyze questionnaire data.<\/p>\n<ul>\n<li>Formulate study question<\/li>\n<li>Cross-tabulate quantitative data for easily cleaning<\/li>\n<li>Analyze your open-ended data<\/li>\n<li>Visualize data using survey-oriented charts<\/li>\n<li>Create data stories using the chart<\/li>\n<\/ul>\n<p>In the coming section, we&#8217;ll show you how to put questionnaire results into a graph<\/p>\n<h2 id=\"tb8\">How to Put Questionnaire Results into a Graph?<\/h2>\n<p>Google Sheets is one of the most-used visualization instruments. However, the spreadsheet application lacks ready-made questionnaire data visualization charts, such as the Likert Scale and CSAT Score Charts. While it excels in many areas, it often falls short as a <a href=\"https:\/\/chartexpo.com\/blog\/text-visualization-tool\" target=\"_blank\" rel=\"noopener noreferrer\">text visualization tool<\/a>, making it challenging for users to effectively present complex survey data.<\/p>\n<p>We&#8217;re not advising you to do away with Google Sheets in favor of other expensive tools.<\/p>\n<p>This is because there&#8217;s an <em>amazingly affordable visualization tool<\/em> that comes as an add-on you can easily install in Google Sheets to access insightful and ready-to-go questionnaire data visualization charts. The tool is called ChartExpo.<\/p>\n<p><em>So, what is ChartExpo?<\/em><\/p>\n<p><a href=\"https:\/\/chartexpo.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">ChartExpo<\/a> is an add-on you can easily install in your Google Sheets without needing tutorials.<\/p>\n<p>With many ready-to-go and insightful charts, graphs, and maps, ChartExpo, as one of the leading <a href=\"https:\/\/chartexpo.com\/blog\/data-visualization-tools\" target=\"_blank\" rel=\"noopener noreferrer\">data visualization tools<\/a>, turns your complex, raw data into easy-to-interpret and visually appealing questionnaire data visualization charts that tell real-time data stories.<\/p>\n<p><em>More benefits<\/em><\/p>\n<ul>\n<li>ChartExpo is a software-as-a-service (SaaS) product, which makes it extremely light. You have a 100% guarantee that your Google Sheets won&#8217;t be slowed down.<\/li>\n<li>You can export your charts in JPEG, PDF, SVG, and PNG formats.<\/li>\n<li>ChartExpo add-on is only $10 a month after the end of the trial period.<\/li>\n<\/ul>\n<p>You don&#8217;t want to miss this if your goal is to take your questionnaire data storytelling to the next level.<\/p>\n<div style=\"text-align: center;\"><a href=\"https:\/\/chartexpo.com\/utmAction\/MTYrYmxvZytncytjZXhwbysxMjEr\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><img decoding=\"async\" class=\"alignnone size-full wp-image-4345\" src=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/charts-generator-in-google-sheets-2.jpg\" alt=\"\" width=\"308\" height=\"143\" \/><\/a><a href=\"https:\/\/chartexpo.com\/utmAction\/MTYrYmxvZyt4bCtjZXhwbysxMjAr\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><img decoding=\"async\" class=\"alignnone size-full wp-image-4345\" src=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/charts-generator-in-excel-2.jpg\" alt=\"\" width=\"308\" height=\"143\" \/><\/a><\/div>\n<h3>Example<\/h3>\n<p>This section will use a<a href=\"https:\/\/chartexpo.com\/charts\/likert-scale-chart\" target=\"_blank\" rel=\"noopener noreferrer\"> Likert Scale Chart<\/a> to visualize the questionnaire data below.<\/p>\n<table class=\"static\" style=\"table-layout: fixed; overflow-x: auto; border: 1px; font-size: 17px;\">\n<tbody>\n<tr>\n<td width=\"377\"><strong>Questions<\/strong><\/td>\n<td width=\"74\"><strong>Scale<\/strong><\/td>\n<td width=\"190\"><strong>Responses<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Was it hard to use our product?<\/td>\n<td width=\"74\">1<\/td>\n<td width=\"190\">324<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Was it hard to use our product?<\/td>\n<td width=\"74\">2<\/td>\n<td width=\"190\">176<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Was it hard to use our product?<\/td>\n<td width=\"74\">3<\/td>\n<td width=\"190\">230<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Was it hard to use our product?<\/td>\n<td width=\"74\">4<\/td>\n<td width=\"190\">130<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Was it hard to use our product?<\/td>\n<td width=\"74\">5<\/td>\n<td width=\"190\">200<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Was the product a good purchase?<\/td>\n<td width=\"74\">1<\/td>\n<td width=\"190\">138<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Was the product a good purchase?<\/td>\n<td width=\"74\">2<\/td>\n<td width=\"190\">186<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Was the product a good purchase?<\/td>\n<td width=\"74\">3<\/td>\n<td width=\"190\">176<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Was the product a good purchase?<\/td>\n<td width=\"74\">4<\/td>\n<td width=\"190\">230<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Was the product a good purchase?<\/td>\n<td width=\"74\">5<\/td>\n<td width=\"190\">270<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Is the product affordable?<\/td>\n<td width=\"74\">1<\/td>\n<td width=\"190\">50<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Is the product affordable?<\/td>\n<td width=\"74\">2<\/td>\n<td width=\"190\">138<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Is the product affordable?<\/td>\n<td width=\"74\">3<\/td>\n<td width=\"190\">186<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Is the product affordable?<\/td>\n<td width=\"74\">4<\/td>\n<td width=\"190\">176<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Is the product affordable?<\/td>\n<td width=\"74\">5<\/td>\n<td width=\"190\">500<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">How likely are you to recommend this product to others?<\/td>\n<td width=\"74\">1<\/td>\n<td width=\"190\">330<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">How likely are you to recommend this product to others?<\/td>\n<td width=\"74\">2<\/td>\n<td width=\"190\">160<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">How likely are you to recommend this product to others?<\/td>\n<td width=\"74\">3<\/td>\n<td width=\"190\">200<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">How likely are you to recommend this product to others?<\/td>\n<td width=\"74\">4<\/td>\n<td width=\"190\">138<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">How likely are you to recommend this product to others?<\/td>\n<td width=\"74\">5<\/td>\n<td width=\"190\">186<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Is there any improvement we should bring to the product?<\/td>\n<td width=\"74\">1<\/td>\n<td width=\"190\">330<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Is there any improvement we should bring to the product?<\/td>\n<td width=\"74\">2<\/td>\n<td width=\"190\">160<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Is there any improvement we should bring to the product?<\/td>\n<td width=\"74\">3<\/td>\n<td width=\"190\">200<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Is there any improvement we should bring to the product?<\/td>\n<td width=\"74\">4<\/td>\n<td width=\"190\">138<\/td>\n<\/tr>\n<tr>\n<td width=\"377\">Is there any improvement we should bring to the product?<\/td>\n<td width=\"74\">5<\/td>\n<td width=\"190\">186<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>To install the ChartExpo, add-on for Google Sheets click <a href=\"https:\/\/chartexpo.com\/utmAction\/MTYrYmxvZytncytjZXhwbysxMjEr\" target=\"_blank\" rel=\"noopener nofollow noreferrer\">this link<\/a>. Once you have installed\u00a0ChartExpo for Google Sheets,\u00a0follow the easy steps below:<\/p>\n<ul>\n<li>Open your Google Sheets.<\/li>\n<li>Open the worksheet and click\u00a0the\u00a0<strong>Extension <\/strong>menu button.<\/li>\n<li>Once the\u00a0<strong>Charts, Graphs, &amp; Visualizations by ChartExpo <\/strong>drop-down menu shows, click the\u00a0<strong>Open <\/strong>button.<b><\/b><\/li>\n<\/ul>\n<div style=\"text-align: center;\"><a href=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/04\/open-chartexpo-in-google-sheets.jpg\"><img decoding=\"async\" class=\"size-full wp-image-4345 aligncenter\" src=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/04\/open-chartexpo-in-google-sheets.jpg\" alt=\"open chartexpo in google sheets\" width=\"650\" \/><\/a><\/div>\n<ul>\n<li>Click the\u00a0<strong>Add new chart<\/strong> button to access the inventory of charts and graphs available.<\/li>\n<\/ul>\n<div style=\"text-align: center;\"><a href=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/04\/add-new-chart-in-google-sheets.jpg\"><img decoding=\"async\" class=\"size-full wp-image-4345 aligncenter\" src=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/04\/add-new-chart-in-google-sheets.jpg\" alt=\"add new chart in google sheets\" width=\"650\" \/><\/a><\/div>\n<ul>\n<li>Look for \u201c<strong>Likert Scale Chart<\/strong>\u201d in the list of charts.<\/li>\n<\/ul>\n<div style=\"text-align: center;\"><a href=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/08\/search-likert-scale-chart-in-google-sheets.jpg\"><img decoding=\"async\" class=\"alignnone wp-image-4345\" src=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/08\/search-likert-scale-chart-in-google-sheets.jpg\" alt=\"search likert scale chart in google sheets \" width=\"648\" height=\"532\" \/><\/a><\/div>\n<ul>\n<li>Highlight your data and select the <strong>Metrics <\/strong> Fill in the numerical numbers (in our case, we&#8217;ll use <strong>responses<\/strong>).<\/li>\n<li>Select the <strong>Dimensions<\/strong> button and fill in the dimensional data (in our example, we&#8217;ll use <strong>questions and scale<\/strong>), as shown below.<\/li>\n<\/ul>\n<div style=\"text-align: center;\"><a href=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/create-likert-scale-chart-in-google-sheets-121.jpg\"><img decoding=\"async\" class=\"alignnone size-full wp-image-4345\" src=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/create-likert-scale-chart-in-google-sheets-121.jpg\" alt=\"create likert scale chart in google sheets \" width=\"650\" \/><\/a><\/div>\n<ul>\n<li>Complete the simple task by clicking the\u00a0<strong>Create Chart <\/strong>button.<b><\/b><\/li>\n<\/ul>\n<div style=\"text-align: center;\"><a href=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/how-to-analyze-questionnaire-data-with-likert-scale.jpg\"><img decoding=\"async\" class=\"alignnone size-full wp-image-4345\" src=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/how-to-analyze-questionnaire-data-with-likert-scale.jpg\" alt=\"How to Analyze Questionnaire Data with likert scale\" width=\"618\" \/><\/a><\/div>\n<h3>Example #2<\/h3>\n<p>This section will use a <a href=\"https:\/\/chartexpo.com\/charts\/csat-score-survey-chart\" target=\"_blank\" rel=\"noopener noreferrer\">CSAT Score Survey Chart<\/a> to display insights into the questionnaire data.<\/p>\n<table class=\"static\" style=\"table-layout: fixed; overflow-x: auto; border: 1px; font-size: 17px;\">\n<tbody>\n<tr>\n<td width=\"463\"><strong>Question<\/strong><\/td>\n<td width=\"94\"><strong>Rating<\/strong><\/td>\n<td width=\"132\"><strong>Count<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"463\">How likely is that you will recommend us?<\/td>\n<td width=\"94\">0<\/td>\n<td width=\"132\">10<\/td>\n<\/tr>\n<tr>\n<td width=\"463\">How likely is that you will recommend us?<\/td>\n<td width=\"94\">1<\/td>\n<td width=\"132\">45<\/td>\n<\/tr>\n<tr>\n<td width=\"463\">How likely is that you will recommend us?<\/td>\n<td width=\"94\">2<\/td>\n<td width=\"132\">61<\/td>\n<\/tr>\n<tr>\n<td width=\"463\">How likely is that you will recommend us?<\/td>\n<td width=\"94\">3<\/td>\n<td width=\"132\">80<\/td>\n<\/tr>\n<tr>\n<td width=\"463\">How likely is that you will recommend us?<\/td>\n<td width=\"94\">4<\/td>\n<td width=\"132\">123<\/td>\n<\/tr>\n<tr>\n<td width=\"463\">How likely is that you will recommend us?<\/td>\n<td width=\"94\">5<\/td>\n<td width=\"132\">75<\/td>\n<\/tr>\n<tr>\n<td width=\"463\">How likely is that you will recommend us?<\/td>\n<td width=\"94\">6<\/td>\n<td width=\"132\">41<\/td>\n<\/tr>\n<tr>\n<td width=\"463\">How likely is that you will recommend us?<\/td>\n<td width=\"94\">7<\/td>\n<td width=\"132\">88<\/td>\n<\/tr>\n<tr>\n<td width=\"463\">How likely is that you will recommend us?<\/td>\n<td width=\"94\">8<\/td>\n<td width=\"132\">45<\/td>\n<\/tr>\n<tr>\n<td width=\"463\">How likely is that you will recommend us?<\/td>\n<td width=\"94\">9<\/td>\n<td width=\"132\">134<\/td>\n<\/tr>\n<tr>\n<td width=\"463\">How likely is that you will recommend us?<\/td>\n<td width=\"94\">10<\/td>\n<td width=\"132\">209<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>Export your data into Google Sheets. Follow the same steps we&#8217;ve used in example #1.<\/li>\n<li>Look for the \u201c<strong>CSAT Score Survey Chart\u201d, <\/strong>as shown below.<\/li>\n<\/ul>\n<div style=\"text-align: center;\"><a href=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/04\/search-csat-score-survey-chart-in-google-sheets.jpg\"><img decoding=\"async\" class=\"alignnone wp-image-4345\" src=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/04\/search-csat-score-survey-chart-in-google-sheets.jpg\" alt=\"search csat score survey chart in google sheets\" width=\"651\" height=\"542\" \/><\/a><\/div>\n<ul>\n<li>Highlight your data and select the <strong>Metric <\/strong> Fill in the numerical numbers (in our case, we&#8217;ll use <strong>count<\/strong>).<\/li>\n<li>Select the <strong>Dimensions <\/strong>button and fill in the dimensional data (in our example, we&#8217;ll use <strong>question <\/strong>and<strong> rating<\/strong>).<\/li>\n<li>Complete the simple task by clicking the\u00a0<strong>Create Chart <\/strong>button.<\/li>\n<\/ul>\n<div style=\"text-align: center;\"><a href=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/create-csat-score-survey-chart-in-google-sheets-121.jpg\"><img decoding=\"async\" class=\"alignnone size-full wp-image-4345\" src=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/create-csat-score-survey-chart-in-google-sheets-121.jpg\" alt=\"create csat score survey chart in google sheets \" width=\"650\" \/><\/a><\/div>\n<ul>\n<li>Check out the final chart.<\/li>\n<\/ul>\n<div style=\"text-align: center;\"><a href=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/how-to-analyze-questionnaire-data-with-csat-score-survey-chart.jpg\"><img decoding=\"async\" class=\"alignnone size-full wp-image-4345\" src=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/how-to-analyze-questionnaire-data-with-csat-score-survey-chart.jpg\" alt=\"How to Analyze Questionnaire Data with CSAT Score Survey Chart\" width=\"640\" \/><\/a><\/div>\n<h2>FAQs:<\/h2>\n<h3>Is a questionnaire qualitative or quantitative?<\/h3>\n<p>Questionnaires\u00a0can contain both quantitative and qualitative questions.<\/p>\n<p>The quantitative questions are mostly on a rating scale. On the other hand, qualitative questions have text boxes where respondents can fill in their opinions and preferences in detail. Both formats are critical during survey data collection exercises.<\/p>\n<h3>How do you analyze Likert Scale data?<\/h3>\n<p>Likert scale data requires specialized tools with Likert Charts, which are unavailable in Google Sheets and Google Sheets.<\/p>\n<p>To access ready-made and visually appealing Likert Scale Charts to visualize this data type, install third-party add-ons, such as ChartExpo.<\/p>\n<p>ChartExpo has an amazingly easy-to-use user interface (UI).<\/p>\n<div style=\"text-align: center;\"><a href=\"https:\/\/chartexpo.com\/utmAction\/MTYrYmxvZytncytjZXhwbysxMjEr\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><img decoding=\"async\" class=\"alignnone size-full wp-image-4345\" src=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/charts-generator-in-google-sheets-3.jpg\" alt=\"\" width=\"308\" height=\"143\" \/><\/a><a href=\"https:\/\/chartexpo.com\/utmAction\/MTYrYmxvZyt4bCtjZXhwbysxMjAr\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><img decoding=\"async\" class=\"alignnone size-full wp-image-4345\" src=\"https:\/\/chartexpo.com\/blog\/wp-content\/uploads\/2022\/09\/charts-generator-in-excel-3.jpg\" alt=\"\" width=\"308\" height=\"143\" \/><\/a><\/div>\n<h4 id=\"wrap-up\">Wrap Up<\/h4>\n<p>Approaching your questionnaire data with the right principles in mind and charts in hand will produce compelling data stories packed with actionable insights.<\/p>\n<p>Most questionnaires come jam-packed with both numerical and textual data. This calls for visualization charts specifically designed for questionnaires.<\/p>\n<p>This is where graphs, such as Likert and CSAT Score Charts, come in.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><p>Learn about how to analyze questionnaire data with our comprehensive guide. Dive into effective strategies to extract, interpret, and apply valuable insights.<\/p>\n&nbsp;&nbsp;<a href=\"https:\/\/chartexpo.com\/blog\/how-to-analyze-questionnaire-data\"><\/a><\/p>","protected":false},"author":1,"featured_media":21605,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[848],"tags":[923],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>How to Analyze Questionnaire Data? 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